Call for book chapter proposals (click here to cownload in PDF)
Book title: “Case
Studies in E-Government 2.0. Changing the citizen relationship”
Editors: Saïd Assar, Imed Boughzala and Marijn Janssen
Important dates
Full chapter due: |
June 01, 2012 |
Review result: |
August 01, 2012 |
Camera-ready version: |
October 01, 2012 |
Expected publication date: |
1st semester 2013 |
Full chapters submission exclusively at Easychair website: https://www.easychair.org/conferences/?conf=csegov20 |
Introduction
Governments are revolutionizing their ways of working resulting in
changing relationships among public organizations and their constituents. An
important enabler are new usages of information and knowledge-sharing technologies
which emerged with the advent of Web 2.0 paradigm. Used initially in the
private arena, Web 2.0 technologies (e.g. blogs, wikis, RSS, social networking
platforms, folksonomy, podcasting, mashups, virtual worlds, open linked data
etc.) are increasingly disseminated within the professional sphere, regardless
of the type of organization or field of activities. These technologies are
user-centered, user-friendly and participatory, intuitive and flexible. They
are very useful for self-expression, social networking, knowledge co-creation,
skills and talents identification, etc [1,2]. Furthermore these technologies
are an important enabler for new architectures in which the citizen is in
control.
During the last decade, e-government environments have undergone
considerable transformations in an attempt to satisfy the incessant demand for more
advanced e-service delivery, better access to information and more efficient
government management. Looking to the future, the emergence of Web 2.0 and the
rise of social networks have indeed opened up new perspectives that challenge
public institutions. In addition
government data is opened for the public which enable to mash them up with data
from other sources (companies, universities and other public bodies). They enable
new user-centric application in which information can be viewed at a
glance. The term e-government 2.0 points to the specific applications of social
networks and Web
Despite evidence that e-government 2.0 adoption and usage is increasing, the use of Web 2.0 in government remains in its infancy. Interrogations are expressed concerning the path to follow and which factors will lead to success [7,8]. Academic research output is still quite limited and there remains a weak body of evidence on e-government 2.0 adoption and usage [9,10,11]. In addition to more empirical research on its usage, the e-government community requires a more complete set of methods and tools for evaluating e-government 2.0. Existing frameworks and evaluation methods may not be sufficient to appropriately measure the impact of e-government 2.0 [12]. Furthermore, the number of practices remains limited and there is limited generalization in terms of new types of innovative business models [14].
Aim and target audience of the book
The goal of this book is to provide a comprehensive collection of research works concerning e-government 2.0 implementation by showing cases and business models enabled by various technologies and developed in different countries. E-government 2.0 will be approached from the view of theory and practice interaction. Contributions will be based on concrete practical studies: this may concern generally applicable methodological lessons stemming from grounded applications or feedback resulting from the implementation of a conceptual framework in the field. All types of methodological approaches are welcome: case studies, action research, design science, empirical investigation, comparative research, prototyping and experimental engineering emphasizing technical and methodological dimensions of e-government 2.0 projects.
As they will be
published in the context of a book, chapters must be presented in such a way
that they are easily understood by an audience with varied expertise
(government agencies, research institutions, software vendors, research
scholars, consultants, and academic institutions etc.). Contributions should
include a synthetic and easy to read state of the art related to the topic of
the chapter, and must introduce theoretical background and clearly identify
what has been accomplished, why it is fundamental to authors' understanding of e-government and e-government
2.0, how it compares with previous work.
Recommended topics
Recommended topics in
e-government 2.0 include, but are not limited to, the following:
Submission procedure
Authors of accepted proposals are invited to prepare and submit through EasyChair full chapters (5,000 to 10,000 words) by June 01, 2012. Format guidelines are available at Springer website.
All submissions should exclusively be done throuigh Easychair website:
https://www.easychair.org/conferences/?conf=csegov20
Submitted chapters will be reviewed on a double-blind review basis. This book is scheduled for publication by Springer in
1st semester 2013.
Contact:
Saïd Assar & Imed Boughzala Telecom Business School Department of Information Systems 9, rue Charles Fourier 91011 Evry Cedex - France Personal websites: |
Dr. Marijn Janssen Delft University of
Technology Faculty of Technology,
Policy and Management Jaffalaan 5 2628 BX DELFT - the Netherlands Personal website: http://www.tbm.tudelft.nl/marijnj |
References
1. O'Reilly, T.: What Is Web 2.0: Design Patterns
and Business Models for the Next Generation of Software. O'Reilly Media (2008),
available online at http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
2. Anderson, P.: What is Web 2.0? Ideas,
Technologies and Implications for Education. JISC Technology and Standards
Watch, (2007), available online at http://www.jisc.ac.uk/media/documents/techwatch/tsw0701b.pdf
3. Baumgarten, J., Chui, B.: e-Government.
McKinsey Quarterly, n°4, (2009), available online at http://www.mckinseyquarterly.com/Business_Technology/E-government_20_2408
4. Australian Government, Department of Finance
and Deregulation: Engage: Getting on with Government 2.0. (2009), available
online at http://www.finance.gov.au/publications/gov20taskforcereport/
5.
Federal Ministry of Interior, Germany:
eGovernment 2.0 - The Programme of the Federal Government, (2006), available online at http://www.epractice.eu/en/library/313916
6. Riester, F.: Enhancing the digital relation
with the public user (in French). Report from the group of "Digital
Experts", (2010), available online at
http://www.budget.gouv.fr/presse/dossiers_de_presse/100212numerique.pdf
7. Ostergaard, S. D., Hvass, M.: eGovernment 2.0 -
How can Government benefit from web 2.0? Journal of Systemics, Cybernetics
& Informatics, 6(6), pp.13--18, (2008).
8. Eched, Y., Billiaert, E., Veyret, E.: e-Gov
2.0: The keys to success. Gemalto white paper, (2009), available online at http://www.epractice.eu/en/library/292758
9. Dixon, B. E.: Towards E-Government 2.0: An
Assessment Of Where E-Government 2.0 is and where it is headed. Public
Administration And Management, Volume: 15, Issue: 2, pp.418--454, (2010)
10.
Nam, T.:
New Ends, New Means, but Old Attitudes: Citizens’ Views on Open Government and
Government 2.0. In proceedings 44th Hawaii Int. Conf. on System
Sciences (HICSS), January, 4-7, (2011)
11.
Scholl, H. J., Luna-Reyes, L.: Uncovering
Dynamics of Open Government, Transparency, Participation, and Collaboration. In
proceedings 44th Hawaii Int. Conf. on System Sciences (HICSS), January, 4-7,
(2011)
12.
Johannessen,
M.R.: Different theory, different result: Examining how different theories lead
to different insights in government 2.0 research. In Proceedings of the 1st
Scandinavian Conference of Information Systems and the 33rd
Information Systems Research in Scandinavia (IRIS) Seminar, pp. 20—24, (2010)
13. George Kuk & Marijn Janssen (2011).The Business Models and Information Architectures of Smart Cities. Journal of Urban Technology, Vol. 18, No. 2, 39–52.
14. Janssen, Marijn, Kuk, George & Wagenaar, René W. (2008). A Survey of Web-based Business Models for e-Government in the Netherlands. Government Information Quarterly, Vol. 25, No. 2, pp. 202-220.